For small boxes and parcel returns (containing items eligible under our Returns Policy), please use this portal to arrange your return via DPD.

Please note, we do not offer free returns. A fee of £4.95 will be charged for this service and deducted from your refund.

Furniture, large items, rolled rugs, fabric, damaged or faulty goods cannot be returned through this portal. To arrange a return for these items, please contact our warehouse team directly (within the timeframes outlined in our Returns Policy) via email - warehouse@susiewatsondesigns.co.uk or by phone on 0344 980 8185.